Hanoi ranked 2nd in 100 best cities for hotel

Published: 23:03 Saturday - January 26, 2013

Hanoi is in the top three while London is marked as the worst in a list of 100 cities for best hotel rooms, according to a survey released on Friday.

Global visitors to London have marked its hotels as the worst due to overpriced minibars, lousy breakfasts and slow service, stated a study by travel metasearch website Trivago.

The survey studies hotel reviews from more than 140 accommodation booking sites found London came last in a list of 100 cities that had at least 135 hotels and 60 reviews. It did not include TripAdvisor postings.

The German city of Dresden came top with its hotels receiving the highest ratings and most positive reviews from guests. it is followed by the Vietnamese capital city of Hanoi.

"Users praised Dresden hotels for their value for money, whilst London hotels were criticised for their prices," said a spokeswoman for Trivago.

"In particular, reviewers felt the minibars were overpriced and breakfast service was both overpriced and disappointing, whilst hotels in Dresden were praised for their delicious and well-valued breakfasts."

She said London hotels were also criticised for overcrowding at breakfast, long queues at check-in, inability to cope with large groups of people, small rooms and poor views.

On the other hand, hotels in Dresden were praised for their exceptional service, efficiency, helpful staff, as well as their spacious rooms with excellent views.

Close behind Dresden and Hanoi in the list of cities with good hotels were Tokyo, Chicago, and Krakow in Poland.

Joining London in the bottom five were Rio de Janiero, Copenhagen, Paris and Amsterdam.

The spokeswoman from Trivago, which is majority owned by Expedia Inc., said the website released its reputation ranking classifying destinations according to the reputation of their hotels twice a year.

Metasearch engines allow users to send requests to other search engines and databases to get a single list of results and are popular with consumers facing an overload of information on various competing deals.

Trivago is the world's leading hotel search. It helps visitors compare 100s of sites to find the best hotel at the best rate.

A room inside the Sofitel Legend Metropole Hanoi is seen in this Tuoitrenews file photo.
Sofitel Legend Metropole Hanoi

Built in 1901, the Sofitel Legend Metropole Hanoi endures as the country's most iconic hotel.

The tourism spots are not the only appealing thing in Hanoi. There, international
tourists are also delighted by the yoga practice by the capital city's iconic Sword Lake.
Photo: Thanh Liem.